If you do nothing for a few minutes and then try to log off from H**C’s Internet Banking, you get this marvellous message:

Please log on before you access our Internet banking service.

So I have to log on so that I can log off?  Brilliant…

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3 responses to “Designed by a genius”

  1. HKMacs avatar

    For Windows users this must be fairly intuitive – after all they have to use the Start Menu to Shut Down!

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  2. powerpuff avatar

    I think this happens for that website is because the people in charge of developing that system, did not bother to come up with a separate error message for that particular scenario where you already logged in but your cookie expires (that’s when you do nothing for a few minutes), so the website assumes that you have not logged in yet. Hence that ridiculous error message.
    I have worked in a techie environment, and it is amazing how when certain case scenarios techies can cover the most complicated logic, but they always end up forgetting to take a step back and see how does the ‘amazing system’ look from the big picture.

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  3. Malc avatar
    Malc

    And remember the old DOS classic : “Press Enter to Exit”…..

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