Only this morning I was wondering how many ways there are that I hate Hong Kong supermarkets.  This thought was prompted by the discovery that the most of the blueberries I bought a few days now seem to become rotten.  Would it really be so difficult to put “sell by” and “eat by” dates on the packaging?

Then I went to one of the nearby Wellcome supermarkets and things got worse.  I suppose I should have been alerted to what was going on by the army of old people outside the shop and the woman with 10 bottles of cooking oil in her shopping trolley.  Yes, that’s right, it’s 10% off everything day.  Why do they do this to me?  I probably visit this shop less than once a month, normally to buy a couple of things for my lunch, and I want to be in and out fast.  No chance of that today, just the same as back in May when I previously wrote about it – and once again I only realized this after wasting 5 minutes selecting what I wanted to buy.  

At least the crazy reductions at Park’n’Shop are fairly harmless, but unfortunately, there isn’t much choice near where I work.  It’s one of oddities of Hong Kong that you often find areas where all the supermarkets seem to be run by one or the other of the big two, and here there are three Wellcomes and no sign of Park’n’Shop.  Where I live it’s the other way round.

Anyway, do promotions like this really help?  The risk is that you drive customers like me away (probably no great loss) and encourage people with more time to buy in bulk and then wait until then next 10% off day.  I remember about 10 years ago when the department store chain Debenhams used to have maybe 3 or 4 big sales each year, and as a result of this hardly sold anything the rest of the year because customers could easily wait till the next sale came round.  I think the management did eventually realize that this was not a smart strategy.     

Of course, walking around a busy supermarket is made even more unpleasant because they clog up the aisles with cardboard boxes full of stuff they are promoting.  Again, I really wonder whether this helps them but, hey, maybe they get enough money from the suppliers for displaying their products for it to be worthwhile. 

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One response to “Unwellcome”

  1. gunlaw avatar
    gunlaw

    It is not so much

    one of oddities of Hong Kong that you often find areas where all the supermarkets seem to be run by one or the other of the big two

    more that you can tell where Jardine Mathieson / Hong Kong Land and Cheung Kong / Hutchison Whampoa own land rights obtained preferentially from the government. They lease space to Wellcome and Park N’ Shop respectively, at secretive but obviously knock-down rentals. Neither chain has ever disclosed its results to the public gaze.
    The only place that I have seen a Wellcome in a Cheung Kong / Hutchison development is on the ground floor of Fortress Tower beside Fortress Hill station entrance on Kings Road. That can only have been because it could afford a rent that the restaurant previously there could not. It also means that each supermarket’s spying-staff do not have to walk across Kings Road anymore, to spend hours checking on each other’s stock and pricings. They can just pop along the pavement a few yards. It is a bizzarre ritual born of disbelief in the truth of each other’s web-sites. One wonders why….
    Never buy fruit in these supermarkets, anyhow. It is junk food, imported in nitrogen-gas refrigerated containers; and rots quickly.

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