• In the UK, if you are celebrating something (a birthday, a wedding, leaving the company, David Beckham scoring a penalty, Tony Blair being found to have done nothing wrong after all), it is traditional to buy cakes.

    In Hong Kong, we have snacks. French toast, chicken wings, hot dogs, all sorts of junk. Plus drinks. My preference is for green apple tea, but for some mysterious reason it is often not available. When I request it, people look at me as if I am a bit strange, and kindly suggest that perhaps I would like lemon tea instead. Er, no, not really.

    Is this an unreasonable request? I don’t think so.

    Then I paid one of my rare visits to Delifrance (motto: not really very French at all) , and it turns out they have a new set which includes the option of Green Apple Tea. So the next opportunity I had (it’s rare treat for those of who work out in the sticks) I rushed along and ordered this set. Needless to say, Green Apple Tea was “off”. How predictable. It’s a conspiracy, I tell you.

  • Business Week recently had an article about football club finances (Can Football Be Saved?). Interesting subject, but it hardly inspires confidence when they talk about the British Premier League and describe the UEFA Champions League as a post-season tournament.

  • ATV World are showing the Channel 4 series “Boss Swap” that was aired in the UK at the start of this year. As with “Wife Swap” (not yet shown in Hong Kong), the concept is to find two quite different people and get them to swap lives for a short time. As the name implies, “Boss Swap” takes two bosses and arranges for them to take over each other’s companies for two weeks.

    ATV have chosen to show the second programme first, presumably because it is the most dramatic. The two bossses are Mike Porritt, who runs a business selling new cars at low prices, and Bruce Burkitt, who runs a small chain of estate agents (a.k.a. property agents or realtors). Mike is a fairly laid back Northerner who likes a drink and believes that the success of his business is in buying cars at low prices – selling them is easy if you get customers to visit your site. Bruce is a very aggressive salesman who works his people hard and prides himself on getting transactions completed more quickly than average.

    Bruce was horrified to find out the type of business he would be running, and very disappointed with the attitude of the staff and the lack of proper systems. He found it very unprofessional that the salesman came in with hangovers and sat in the office eating crisps (potato chips).

    He tried to smarten up the office and the site and to get the staff more motivated. Unfortunately his style came across as a bit too much like David Brent, and the staff weren’t won over. Had been the real boss in charge permanently, I think he might have made some positive changes, but he would probably have had to replace most of the staff as well.

    We saw no evidence of Mike doing anything very much in the estate agents. He was horrified at the long working hours and the pressure that the employees were under, and seemed to be particularly concerned that Debbie (the manager of one of the branches) was working so hard when she should have been a housewife. He arranged psychological profiling for all the managers and this seemed to prove that Debbie wasn’t suited to the job. So he made her redundant.

    The small complication was that Debbie is married to Bruce. She broke the rules to call her husband and give her the news, and he was horrified. This brought the show to an abrupt end – Mike refused to explain his decision to the other managers and decided to go home. Bruce had a row with the sales manager of the car dealers and ended up being fired by Mike.

    It was hard to tell whether anyone was taking it seriously. The bosses did it for the free publicity, and presumably got what they wanted. The staff of the car dealers may well have been deliberately winding Bruce up, but even if they had tried to go along with his ideas it would have been too much of a culture shock for them. However, you have to give him credit for trying hard to improve the car business, whereas Mike obviously had a different agenda.

    Entertaining stuff, but ultimately pointless.

  • When Yeoh Eng-kiong resigned from the government, I expressed doubts about the logic of this. I will freely admit that I did this without having reading any of the reports into last years SARS outbreak, basing my argument on the general principle that it is a bad idea for people to resign simply in order to satisfy public opinion.

    The following day, the chairman of the Hospital Authority also resigned, but defiantly insisting that he had nothing wrong. Brian Walker, writing in Spike magazine, puts forward a very persuasive argument that he had made serious mistakes:

    Dr Leong Che-hung said, “I need to stress that the Hospital Authority has made no mistake,”
    on the day he resigned as head of the board. The remaining 23 members of the board, true as ever to their nature, decided not to resign should Dr Leong go after promising they would. Why not?

    What actually happened that required the HA to be examined so closely? Members have “learned a lot” from “bitter experience” and made a lot of improvements. Bravo! I suppose the situation was unique and therefore it is only to be expected that a balls-up was made. Such is a learning experience. Hang on a bit, though, I thought we were dealing with an outbreak of an infectious illness, which spread like wildfire, killing at random? Something like smallpox, for example? Or influenza A? Or TB? Or HIV?

    So what was the new learning experience that flummoxed the HA and caused two blameless men to resign, and 23 equally blameless leaders of the HA to bravely stay on in position? It certainly would not have been the basic lessons of contagion, control and epidemiology, because those lessons are learned in medical school.

    When you have a contagious disease on the prowl, you isolate the clinical cases. Then you let epidemiologists loose, whose function is to chase down the clinical cases, identify the organism(s) and the mode of transmission.

    Powerful stuff. I am not a doctor, and won’t pretend to understand the details, but to a layman it seems fairly clear that some very serious mistakes were made.

    When Hong Kong was being overwhelmed by Sars, and when we had need of genuine assistance from people of expertise, what did you endorse? That we all wear facemasks – a notably inefficient viral filter, incapable of preventing the spread of the corona virus.

    You might have made that connection earlier when facemask-wearing staff caught the virus. But no, you carried on with that recommendation. Indeed, you are still recommending that action. Why?

    Are you not aware that the only function of a surgical facemask is to prevent the operator sneezing nasal material on to a wound, or prevent blood spatter from reaching the face? If even that basic medical fact escapes you, why are you still in positions of authority?

    And when the most eminent of the world authorities said that the use of ribavarin in treating Sars was not only useless but might also be responsible for the greatly increased death toll in Hong Kong, did you take action and stop using the drug? No, you did not. Even now you support that policy.

    Has no one on the HA ever queried why Hong Kong should have had the highest death rate for Sars in the world? A look across the border would have shown you a death rate much lower, and you might have surmised that perhaps the other countries which avoided ribavirin may have had a point. But you did not.

    I wouldn’t criticize the HA for trying ribavrin in the first place – at the time that the first SARS patients were admitted to hospital no-one knew what treatments might work – but it seems very odd if nothing is being done to compare the results here with other countries where different treatments were used. If it is effective then other countries should be using it, if it isn’t then it shouldn’t be used in Hong Kong.

    The resignations seem irrelevant to me – what is much more worrying is that no-one seems willing to admit that they made mistakes. Which is one reason why I have concerns about pressure on people to resign. That pressure probably makes people more reluctant to admit their mistakes, and what really matters is that action is taken to avoid these mistakes happening again.

    I would much prefer to have these people stay on and put things right than to have the absurd situation where we have a token resignation accompanied by these defiant statements that they had done nothing wrong. If someone makes a serious mistake and then refuses to acknowledge it then that is certainly grounds for them to be dismissed. It’s not the mistakes themselves, it’s the way you deal with them.

  • I’m still finding ‘The Apprentice’ fairly compulsive viewing. Last week (episode nine) the teams were given the task of selling modern art, and this week they had to run a fleet of pedicabs in New York City for one day.

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  • It’s uncanny how often alarmist stories in newspapers prove to be totally wrong. Thinking back to 1997, I was in the UK shortly after the handover and everyone who knew I was living in Hong Kong asked me how things had changed. My answer was that life carried on as normal, and the only thing that impacted me was that I now needed a visa to stay in Hong Kong whereas I hadn’t before. I still get asked the same question from time to time, and my answer is the same – nothing has really changed.

    More recently, one of the stories prior to Euro 2004 was the problems that English football hooligans would cause in Portugal, and the possibility that England might be thrown out of the tournament if the fans misbehaved. In fact the fans were very well behaved and the organizers complimented them on this. Wrong again.

    At the start of this week the British newspapers were full of talk about Tony Blair facing a grim week. On Wednesday he would be criticized in the Butler report, and then there were two by-elections and that might finish him off if Labour did badly. In fact, Lord Butler didn’t blame the Prime Minister and Labour won one by-election and lost the other. Tony Blair lives on to fight another day, and the alarmist talk actually makes him stronger (as Andrew Marr points out).

    When the European Union was enlarged, there was talk of vast numbers of people flooding into Britain from the new member states. Did it happen? No, of course not.

    Going back much further, I recall the alarmist talk many years ago that the world’s supplies of oil would run out by the turn of the century. In fact there are still vast reserves that will last for the forseeable future, and every prospect that more will be discovered.

    The moral is simple – don’t believe everything you read in the newspapers!

  • Hong Kong had its first no.8 typhoon signal of the year today. Almost everyone leaves work and rushes home, and some people join long queues in supermarkets. Wait an hour or two and the streets are clear, public transport is still operating (but with few passengers) the supermarkets are still open (and largely empty), and generally life is very agreeable. A few squally showers and a bit of wind maybe, but I can cope with that.

    I really wonder what happens to otherwise sane people when the typhoon signal is raised. It’s as if they turn into giggling schoolchildren. Oh, goody, I can leave work early. Oh, I must go and stock up on food even though there are long queues. Oh dear, what will happen if I don’t get home immediately.

    Two years ago I was in Causeway Bay when the no.8 signal was raised. I had a meeting arranged, and so we carried on regardless. By the time it was finished a few hours later, the whole area was deserted. I went into the (almost empty) supermarket and bought a few odds and ends and wandered across the road to catch a tunnel bus so that I could go home. No problem getting home, and no crowds of people.

    Today I had to go to a meeting across the border. Over lunch I was amazed to hear people worrying about how to get home. The KCR will stop running, there won’t be any buses, we’ll be stranded. Of course we weren’t. As I say, some strange form of madness seems to take over when the no.8 signal is raised.

  • Least surprising news of the week is that Cable TV is dropping ESPN and Star Sports from the middle of next month. Oh, sorry, what I meant to say was that Now Broadband TV has beaten off stiff competition from Cable TV to secure ESPN and Star Sports (more in the SCMP if you are a subscriber).

    Last time Cable TV won exclusive rights to the English Premier League they dropped ESPN soon afterwards. Although ESPN made brave noises about coming back to Hong Kong quickly, in fact they couldn’t find another platform, and reappeared on the Cable TV lineup once they had the exclusive EPL rights. Now that deal has expired, and so has the dysfunctional partnership between the two companies.

    The version of ESPN and Star Sports on Now Broadband TV will be one without the EPL coverage, and although they do have some other football rights I can’t see it being very attractive to most people. I suppose it depends how much they charge per month.

    There is also some doubt about whether the channels will have a dual soundtrack (English and Cantonese). I don’t actually know whether the Now setup provides this facility or not, but I’d be surprised if they couldn’t offer it. If they can’t, I forsee a big problem.

    [Thanks to Denis for tipping me off about this announcement. I very rarely buy the SCMP these days]

    It seems like everyone has been complaining about the Euro 2004 coverage from Cable TV, so we just have to hope that they have take note of these comments and do something better for the EPL. There’s certainly going to be more games, but will they still have the dancing girls and the idiotic comedians?

  • Funny thing Frequent Flyer programs. I think I have miles in three or four different programs – I have a large number of miles in one program, a few in another one and some more that are about to expire in a third. Should I pay a fee to keep my miles alive for another three years? Should I transfer credit card points into a mileage scheme?

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  • Spike actually had an exclusive this week, with a story claiming that a well-known local businessman was responsible for the threats that prompted Albert Cheng King-hon and Raymond Wong Yuk-man to quit their radio shows. They didn’t name the businessman, but you might get a clue from Hemlock‘s take on the story.

    The unfortunate thing is that the rest of Spike was a bit weak this week. There’s a whole page devoted to the tricky problem of where domestic helpers go to the toilet on Sundays, and more fluff from The Spectator. Does anyone really care about Petronella Wyatt’s weight?

    Amusingly, a prominent Hong Kong blogger who recently attributed a Next story to Spike journalists now thinks that this ‘Spike exclusive’ was taken from Next magazine. I think the clue here is the word ‘exclusive’ on the cover of Spike.

    Meanwhile, I fear that Hemlock is also a little confused. He takes issue with Brian Walker’s advice that you shouldn’t drink distilled water (or fruit juice) if your body is dehydrated, but claims that this advice appeared in Spike magazine. As far as I recall, it was in the South China Morning Post (front page of the second section). Makes me think that maybe Hemlock doesn’t really buy Spike each week, as he implies. I hope this doesn’t mean that the rest of it is made up as well…

    Incidentally, last time this advice about distilled water was circulating in Hong Kong, it was strongly disputed by Watsons Water – though they now offer their distilled water with minerals if that is what you want, so maybe they are not so bothered. However, as I don’t read the SCMP very regularly I may already have missed their reply. Incidentally, it’s quite amusing to look up distilled water and health on Google. There are some people out there with some strong opionions!