It’s a simple word, but what does it mean? We should be happy when someone writes "thanks", shouldn’t we? Except that it is often used in emails to mean that someone expects you to do something, rather than expressing gratitude for a job well done.
I suppose it has grown out of the weasel phrase "thanks in anticipation", which is supposed to look polite but really isn’t. Shorten it and you have "thanks" as an instruction. Yeuch.
An exclamation mark can help to convert it from an instruction back to its original meaning, but who uses punctuation these days?
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